Helping utilities improve collections performance, agency oversight, customer payment compliance, and revenue recovery through specialized advisory services since 2002.
Focused consulting support for utilities seeking stronger collections performance, improved agency oversight, and better revenue recovery outcomes.
Monticello helps utilities improve credit risk management, collections performance, agency oversight, payment compliance, and revenue recovery in regulated customer environments.
Utilities need advisory support that understands both collections performance and the regulated customer environment. Monticello brings a focused utility-industry perspective to credit risk, agency oversight, recovery strategy, and operational improvement.
In addition to advisory services, Monticello delivers utility-focused conferences, executive discussions, and online training programs that help utility leaders improve performance across the meter-to-cash lifecycle.
Explore utility-focused conferences and training programs developed for credit, collections, customer operations, payments, billing, and revenue recovery leaders.
Bruce Gay is the founder of Monticello Consulting Group and has more than 20 years of experience advising utility organizations on credit risk, collections strategy, agency oversight, payment compliance, and revenue recovery performance.
Monticello combines advisory services, industry education, and utility-focused events to help credit, collections, customer operations, and revenue recovery leaders improve performance and strengthen operational accountability.
Contact Monticello Consulting Group to discuss assessments, agency oversight, collections strategy, payment compliance, revenue recovery, or training support.
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