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Proven results in improving performance in credit, collections and debt recovery

Monticello Consulting Group Information

Monticello Consulting Group is Unique in the Industry

Monticello Consulting Group is one of the leading providers of utility industry credit, collection and debt recovery consulting in North America. Monticello Consulting has completed dozens of consulting engagements for utility clients, as well as for numerous Public Utility Commissions in utility company rate filings. As a result, our extensive experience and knowledge of the utility industry, credit and collections and the regulatory environment allows us to provide insights and solutions to clients that is unequaled in the industry.

Since 2002, Monticello has completed a wide variety of consulting engagements for numerous utility companies, telecoms and industry vendors. Recent engagements include credit and collection assessments, process improvement initiatives, agency management, predictive analytic and scoring solutions, as well as debt sales. In addition, Monticello has been retained by public utility commissions to assess the credit, collection and management performance at utility companies. Monticello’s area of expertise is in utility industry ARM, including risk management, business process optimization, revenue cycle management solutions, scoring and segmentation strategies, predictive analytics, credit policies, collections and debt recovery solutions, collection agency management and debt sales.

Leadership & Experience

Bruce A. Gay, President of Monticello Consulting Group founded the company in 2002. Before starting Monticello, Mr. Gay worked for Exelon Corp (NYSE: EXE) for five years, overseeing a number of credit, collection and debt recovery programs. Prior to joining Exelon, he worked in several different industries, including managing entrepreneurial ventures. His professional strengths are in analyzing and solving complex strategic, business and operational problems.

Mr. Gay has written and published a number of articles on utility industry credit and collections topics. He is a a frequent speaker at industry conferences, and has conducted dozens of workshops at various industry conferences in the United States, Canada and Europe.

Mr. Gay has a Bachelor in Business Administration in Economics (Magna Cum Laude) from The Wharton School, University of Pennsylvania and a Masters in Business Administration in Finance from Rensselaer Polytechnic Institute.

Conferences By Monticello

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Conferences By Monticello produces specialized conferences for the utility industry.

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